Privacy Policy
Effective Date: September 2024
1. Introduction
Welcome to Hazelwood Sports Club (“we”, “our”, “us”). We are dedicated to safeguarding the privacy of our members, guests, and visitors. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you interact with us, visit our facilities at N212AJ, or use our services. Please read this policy carefully to understand how we handle your personal information.
2. Information We Collect
We may collect and process the following types of information:
Personal Information: This includes your name, date of birth, contact details (email address, phone number, postal address), and membership details, collected when you register as a member, book facilities, or participate in events.
Payment Information: We collect billing and payment details when you make a payment for membership, classes, or facility bookings.
Health and Fitness Data: If relevant, we may collect information related to your health or fitness, such as medical history or fitness goals, to ensure the safety and appropriateness of certain programs or activities. Such information will only be collected with your explicit consent.
Usage Data: We gather data on how you interact with our facilities, including check-in times, attendance records, and participation in classes or events.
Cookies and Tracking Technologies: When you visit our website, we may use cookies and other tracking technologies to improve your experience. You can manage cookie preferences in your browser settings.
3. How We Use Your Information
We use your information for the following purposes:
To Manage Membership and Bookings: To process your registration, manage your membership, and facilitate bookings for our facilities or events.
To Improve Our Services: To operate, maintain, and improve our facilities and services for a better member experience.
For Safety and Health Compliance: To ensure your safety during participation in physical activities, we may collect health data, with your consent, to tailor services to your needs.
For Communication: To keep you informed of club updates, upcoming events, and membership-related information. You may unsubscribe from marketing communications at any time.
To Comply with Legal Requirements: To comply with applicable laws, regulations, or legal processes.
4. How We Share Your Information
We may share your information in the following ways:
With Service Providers: We may share your information with third-party service providers who help us in operating the club, processing payments, or providing services.
With Legal Authorities: If required by law, we may disclose your information to comply with legal obligations, court orders, or to protect our rights.
Within Business Transfers: If there is a reorganization or transfer of ownership, your information may be transferred to the new entity under equivalent privacy commitments.
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, please note that no method of transmission over the Internet or method of electronic storage is completely secure.
6. Your Rights
As a member of Hazelwood Sports Club, you may have the following rights concerning your personal information:
Access: You have the right to request access to your personal data.
Correction: You can request correction of your personal data if it is inaccurate.
Deletion: You may request deletion of your personal data, subject to legal exceptions.
Opt-Out: You can opt out of receiving marketing communications at any time.
To exercise any of these rights, please contact us at [Contact Email].
7. Cookies and Tracking Technologies
Our website may use cookies to improve your experience. Cookies are small data files stored on your device that help us understand user interactions and enhance services. You can adjust cookie settings through your browser.
8. Changes to This Privacy Policy
We may update this Privacy Policy periodically to reflect changes in our practices or applicable laws. When we make changes, we will update the effective date at the top of this policy. We encourage you to review this policy regularly.
9. Contact Us
If you have questions about this Privacy Policy or would like to exercise any of your rights, please contact us at:
INFO@HAZELWOODSPORTSCLUB.CO.UK OR 02083601384